Make a Payment Call: 813-565-HOME Email: [email protected]

Report an Internet or TV outage

We understand that outages are frustrating, we apologize that you are having trouble with your service.


Please report your outage directly to the dedicated 

Spectrum Community Solutions Team at 833-697-7328. 


You may also send an email to [email protected], and a team member will happily follow up with you!


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